FAQ

Peace out!

What is HyperFest?

HyperFest is a drug, smoke, and alcohol-free festival for all ages. HyperFest combines the best national and local music with a variety of food trucks, market stalls and fun activities to keep you entertained all day.

Can I go if I’m under 18/over 18?

Yes. Anybody can go, but an adult must accompany children under 12. You don’t need ID at the gate. Generally our audience is 12-25 year old young people.

How much are tickets?

Tickets are $30 + booking fee if purchased prior to the festival, or $35 at the door.

There's door sales?

Yes, if we don't sell out beforehand. $35 on the door, and we have EFTPOS available.

I've bought a ticket and it hasn't arrived, or I want to change the name on the ticket. How?

Get in touch with Moshtix and they'll help you out. http://tixsupport.moshtix.com.au/hc/en-us  

What does “BF” mean?

You’ll see BF written on our posters and website. This stands for booking fee. The ticketing agent determines the booking fee. You don’t have to trade in your best friend or boyfriend.

Is there a cloak room?

Yes, there will be a cloak room on the day.

Why are tickets so cheap?

HyperFest is lucky enough to have some great sponsors and partners that help lower the costs of production.

We would like to thank City of Swan, Drug Aware, Healthway, RAC Road Ready, Midland Gate Shopping Centre and Lotterywest for their support of the event in 2017.

I've never been to a festival and my mum is worried. What do I tell her?

HyperFest has a huge team of crowd controllers, youth workers, crowd carers, first aiders and paramedics on site all day. We've run the event for 15 years and have a ton of experience putting on safe, fun, friendly gigs for young people. You can even ask one of our friendly City of Swan youth workers to walk you to the train station afterwards if you like!

Can I get a discount?

Unfortunately HyperFest does not offer concession prices or discounts. We're cheap enough already!

Is there a bar?

HyperFest is an alcohol-free festival, meaning there is no bar inside the venue, and we will not let you in if we suspect you may be drunk. HyperFest also reserves the right to confiscate any alcohol we find on your person at the gate.

Can I bring in outside food?

Please do not bring in outside food. We provide a large variety of food options inside the venue, including vegan options. Unopened and empty bottles of water are fine.

Can I leave and come back in?

HyperFest has a no pass-out rule, meaning you cannot leave the venue once you have been scanned through.

Can I smoke in the festival?

There is no smoking inside the festival, and we ask that you not smoke within 5m of the festival gates for the comfort and health of all patrons. All bags are checked on the way in and no smoking paraphernalia will be allowed inside the festival.

How can I be a staff member?

When HyperFest announces its line-up, we offer the opportunity for people to volunteer for the day of the festival. You can apply through our Facebook page or website. If you can’t find the application form, we may have already closed applications for the year.

If you are interested in becoming a staff member that helps put the entire festival together throughout the year, please email hyperseries@gmail.com for more information and the application process.

Do you have paid staff positions for the day?

HyperFest is almost entirely run by volunteers, including the staff members that help put the festival together during the year. We do not offer paid positions for the day of the festival.

Is there EFTPOS?

Yes. We have an EFTPOS machine inside the festival grounds for your convenience. This machine may be quite busy on the day, so we recommend you grab some cash before you arrive. Midland Gate (across the road from the festival entry) has ATMs for most major banks.

Does my ticket include free transport?

It sure does. You should be able to show your ticket to any Transperth officer for free travel to and from the festival. If you live in Ellenbrook, Ballajura or Bullsbrook you can also organise a seat on a shuttle bus by selecting “Ticket + bus” when buying a ticket.

Are the tickets transferable?

Yes. We don’t mind whose name the tickets name is under, as long as you have a valid ticket to enter!

I applied to be a host/volunteer/team member. Why haven’t I heard back yet?

We have received your application and it is currently being processed. Most of our staff are also volunteers and only work once a week, including the person responsible for volunteers. Please be patient and we will get in contact with you as soon as possible.

It will help to make sure you have checked your junk folder. If you have any problems that require an immediate response, please email hyperseries@gmail.com.

How can I/my band apply for HyperFest?

Applications to play at HyperFest have closed.

How do I meet the bands?

During the year, HyperFest holds multiple competitions, some of which have the prize of meeting one of the bands from the line-up. We will also have a signing tent at the event. At this time, there is no other way of meeting the bands, as we only have experienced staff working backstage.